Return & Repair Information

Return & Repair

Find our return & repair policy and procedures below. If you have any further questions regarding your product reference the FAQs listed on our website or call a customer service representative.

Repair Resources

Out of warranty product repair service call Moccamaster USA customer service at
855.662.2200, or email

Return Policy

All warranty claims should be directed to Moccamaster USA at or 855.662.2200 customer service. Retail stores may accept dissatisfied returns for up to 30-days. All claims after 30-days must be directed to Moccamaster USA. (NOTE: you must keep your original Proof-of-Purchase for any warranty claims.)

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