Return & Repair Information

Return & Repair

Find our return & repair policy and procedures below. If you have any further questions regarding your product reference the FAQs listed on our website or call a customer service representative.

Repair Resources

Out of warranty product repair service call Moccamaster USA customer service at
855.662.2200, or email customer.service@moccamaster.com

Return Policy

All warranty claims should be directed to Moccamaster USA at info.us@moccamaster.com or 855.662.2200 customer service. Retail stores may accept dissatisfied returns for up to 30-days. All claims after 30-days must be directed to Moccamaster USA. (NOTE: you must keep your original Proof-of-Purchase for any warranty claims.)

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